Last updated: August 4, 2026
Monthly memberships may be cancelled at any time with written notice at least 15 days before the next billing cycle. Cancellations take effect at the end of the current billing period.
Fees already paid for the current billing cycle are generally non-refundable, except in cases such as documented medical inability to train, studio closure, or service failure on our part.
Prepaid annual or multi-month plans may be eligible for a prorated refund of unused months, minus any applicable joining or processing fees, at management's discretion.
Free trial sessions are not eligible for refunds as no payment is collected for trials.
Members may request a temporary freeze on their membership (e.g., for travel or medical reasons) for a limited period per year. Freeze requests should be submitted in advance via the front desk or Contact page.
To request a refund or cancellation, contact us through the details on our Contact page along with your membership details. Approved refunds are processed within 7-10 business days.